Frequently Asked Questions
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22 FAQs matched your search criteria.
- A red box appears in the corner of application window. (Windows)
- Application freezes (e.g. a spinning rainbow ball) when I connect my MIDI keyboard. (Mac)
- Audio/Video/MIDI playback cannot be heard.
- Automatic Tuner and/or Recorder is not working.
- Can the application be installed without Quicktime?
- Error (during installation): A newer version of QuickTime is already installed. If you would like to continue, first uninstall QuickTime, then run this installer again. (Windows)
- Error: ... has caused an error in “QuickTime.qts”. (Windows)
- How can I make sure I have the latest version of this application?
- How do I connect my keyboard to my computer?
- I’m running Vista and the application doesn’t automatically move from the first screen or the audio/video files aren’t playing. (Windows)
- I’m using multiple monitors, and video doesn’t work. I get a black screen that disappears quickly.
- My keyboard is connected and the power is on, but I can’t hear the notes. The keyboard works with other applications.
- Quicktime is already installed, but the application prompts to install again. (Windows)
- The application doesn't remember where I left off. (Mac)
- The audio sounds choppy or distorted. (Windows)
- The QuickTime videos are not playing or lack sound.
- The Recorder gives an error -8221. (Mac)
- There is a delay between when I strike a key and when I hear sound. (Windows)
- Trying to open a help file results in a "file not found" error. (Mac)
- Unable to Activate Application with Serial Number (e.g., Maximum Activations Have Been Reached).
- Unable to deactivate.
- “Print” Command doesn’t print out on the printer. (Windows)