Frequently Asked Question

Error (during installation): A newer version of QuickTime is already installed. If you would like to continue, first uninstall QuickTime, then run this installer again. (Windows)
Last Updated 7 years ago

Applies to Windows XP, Vista, Windows 7, Windows 8, Windows 10

This error message is prompted by the QuickTime installer, not by one of our installers.  By the time you see this message, our title is fully installed and can be accessed from the Start Menu or desktop shortcut as usual.  Further, all of our titles will work with the current version of QuickTime; therefore, this message can be ignored.

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