Frequently Asked Question

My keyboard is connected and the power is on, but I can’t hear the notes. The keyboard works with other applications.
Last Updated 6 years ago

All eMedia piano-based applications search for an active MIDI instrument on launch only. If you start our application and then connect your keyboard, the application won’t acknowledge the keyboard. You need to connect your keyboard, turn it on, and then launch our application, or simply close our application and relaunch it if your keyboard is now on.

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