Academic Tech Support
For teachers and technicians with questions about the technical aspects of eMedia Music software for use in a traditional classroom setting.
Note: If you are using eMedia Music software at home, select Consumer Tech Support.
Frequently Asked Questions
- Application freezes when I connect a MIDI keyboard. (Mac)
- Director Script Error when setting account path on student’s machine.
- How do I clear the old students and start a new class?
- How do I deactivate the application?
- MIDI keyboard connection walkthrough
- Unable to Activate Application with Serial Number
- Unable to save the path in the AccountPath.txt file in the installation folder (Mac).