Frequently Asked Question

There is a delay between when I strike a key and when I hear sound. (Windows)
Last Updated 6 years ago

Applies to Windows XP, Vista, Windows 7, Windows 8

The problem you’ve encountered is called “latency.” Latency is the time it takes for your computer to decipher MIDI data and convert it into audio. The amount of latency (delay) will depend on your audio processor speed and overhead within the operating system.

In order to combat latency, you have a few options.

  • While running our application, disable any other application that would have concurrent active processes, such as Windows Defender and anti-virus application.
  • If your sound card has ASIO drivers, install them. ASIO drivers greatly reduce latency. (Note: motherboards with on-board sound and laptops generally do not have ASIO drivers.)
  • Try getting an external MIDI device to handle the signal processing.
  • You could update your sound card to one that has ASIO drivers and touts low latency as one of its top features. Your local computer/music store can point you in the right direction and give you a better idea of the cost.

Please Wait!

Please wait... it will take a second!