Frequently Asked Question

Audio/Video/MIDI playback cannot be heard.
Last Updated 8 years ago

Check the following:

  • Make sure your computer speakers are plugged in, powered on, and the volume is raised.
  • If you plan to use headphones, make sure they are plugged in, resting on your ears, and the volume is raised.
  • Make sure your preferred sound device is your audio card and not your video card (e.g., nVidia, Radeon, Intel HD Graphics).
  • In the eMedia application, open the Set Volume window from the Options menu and make sure the sliders are set appropriately.

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