Frequently Asked Question
Trying to open a help file results in a "file not found" error. (Mac)
Last Updated 8 years ago
Applies to OS X 10.10
With the release of OS X 10.10 (Yosemite), Apple has prohibited third-party web browsers from accessing HTML files stored on a local hard drive. Until this restriction is changed, we recommend using Safari to open the help files.
With the release of OS X 10.10 (Yosemite), Apple has prohibited third-party web browsers from accessing HTML files stored on a local hard drive. Until this restriction is changed, we recommend using Safari to open the help files.