Frequently Asked Questions


Click on the category to browse FAQs.
  • Academic Tech Support (7)

    For teachers and technicians with questions about the technical aspects of eMedia Music software for use in a traditional classroom setting.

    Note: If you are using eMedia Music software at home, select Consumer Tech Support.
  • Consumer Tech Support (34)

    For better understanding about the technical aspects of eMedia Music software for personal or homeschool use.

    Note: If you are using eMedia Music software in a traditional classroom setting, select Academic Tech Support.
  • Customer Service (25)

    Questions regarding placing an order, payment, and general company policy.
  • Warranty Service (10)

    Setup, repair, and general questions about eMedia, Sequoia, and Ulu instruments.

Please Wait!

Please wait... it will take a second!