Support Bulletin: Downloads

The latest versions of our programs can be downloaded from:

Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please note, our office is staffed 9 a.m. – 5 p.m. Pacific Time, Monday – Friday. We are closed for most major US holidays and all weekends. We can accept your ticket 24 hours a day, but may not be able to respond until the next business day.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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